Cancellation, Returns & Refund Policy
At bihukart.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and transparent return and refund process.
Returns
- You may request a return within 3 days of receiving your order.
- To be eligible, items must be in the same condition as received: unused, unworn, with original tags, and in their original packaging.
- A valid receipt or proof of purchase is required.
To initiate a return, please contact us at nitulsaikia.assam@gmail.com. Approved returns should be shipped to:
XpressDrop Logistics
House No. 188, Ground Floor, Panjabari,
Near Swarasati Hindi L.P & M.E School,
Kailashnagar, Guwahati – 781037, Assam, India
⚠️ Important: Items returned without prior approval will not be accepted. If your delivery address is outside India, return timelines may vary due to international shipping.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, a refund will be processed to your original payment method within 10 business days.
- Please note that it may take additional time for your bank or credit card provider to post the refund.
- If more than 15 business days have passed since your refund was approved, please contact us at nitulsaikia.assam@gmail.com for assistance.